FAQ’s

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

  • Each product is hand made especially for you! Please see shipping information for all order times.

CAN I GET A REFUND/RETURN OR EXCHANGE?

MY ORDER WAS DAMAGED ON ARRIVAL

  • So sorry to hear this. Unfortunately this does happen from time to time. Please send us an email at info@budesigns.com.au and we will help you out.

WILL MY ORDER BE ANONYMOUS TO THE RECEIVER?

  • Yes – if you want it to be. Please put the name and address of the receiver as the shipping address and your name and address as the billing address. We will send your gift to the shipping address and the bill to the billing address.